Privacy policy

1. Introduction

1.1 We are committed to safeguarding the privacy of our mobile application visitors; in this policy we explain how we will treat your personal information.

2.        Collecting personal information

2.1 We may collect, store and use the following kinds of personal information:

(a) information about your device and about your visits to and use of this mobile application (including your IP address, geographical location, device time zone, device type and model, operating system and length of visit);

(b) information that you provide to us when using the services on our mobile application, or that is generated in the course of the use of those services (including your e-mail address and hiking route;

(c) information relating to any purchases you make of our extra modules (sets of hiking routes) or any other transactions that you enter  through our mobile application (including purchase date, device id and purchased product;

(d) information contained in or relating to any communications that you send to us or send through our mobile application (including the communication content and Meta data associated with the communication);

(e) any other personal information that you choose to send to us; and

(f) other information including distance of walking, ranking of hiking routes and extra information on the hiking routes/adjustments of the routes when GPS tracking a route.

2.2 Before you disclose to us the personal information of another person, you must obtain that person's consent to both the disclosure and the processing of that personal information in accordance with this policy.

3.        Using your personal information

3.1 Personal information submitted to us through our mobile application will be used for the purposes specified in this policy or on the relevant pages of the mobile application.

3.2 We may use your personal information to:

(a) personalise our mobile application for you;

(b) enable your use of the services available on our mobile application;

(c) send you non-marketing commercial communications;

(d) deal with enquiries and complaints made by or about you relating to our mobile application;

(e) keep our mobile application secure and prevent fraud;

(f) verify compliance with the terms and conditions governing the use of our mobile application (including monitoring private messages sent through our mobile application private messaging service);

3.3 If you submit personal information for publication on our mobile application, we will publish and otherwise use that information in accordance with the licence you grant to us.

3.4 We will not, without your express consent, supply your personal information to any third party for the purpose of their or any other third party's direct marketing.

4.        Disclosing personal information

4.1 We may disclose your personal information to any of our employees, officers, insurers, professional advisers, agents, suppliers or subcontractors insofar as reasonably necessary for the purposes set out in this policy.

4.2 We may disclose your personal information:

(a) to the extent that we are required to do so by law;

(b) in connection with any ongoing or prospective legal proceedings;

(c) in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk);

(d) to the purchaser (or prospective purchaser) of any business or asset that we are (or are contemplating) selling; and

(e) to any person who we reasonably believe may apply to a court or other competent authority for disclosure of that personal information where, in our reasonable opinion, such court or authority would be reasonably likely to order disclosure of that personal information.

4.3 Except as provided in this policy, we will not provide your personal information to third parties.

5.        International data transfers

5.1 Information that we collect may be stored and processed in and transferred between any of the countries in which we operate in order to enable us to use the information in accordance with this policy.

6.        Retaining personal information

6.1 This Section 6 sets out our data retention policies and procedure, which are designed to help ensure that we comply with our legal obligations in relation to the retention and deletion of personal information and to execute the actions under Section 3.

6.2 Personal information that we process for any purpose or purposes shall not be kept for longer than is necessary for that purpose or those purposes.

6.3 Notwithstanding the other provisions of this Section 6, we will retain documents (including electronic documents) containing personal data:

(a) to the extent that we are required to do so by law;

(b) if we believe that the documents may be relevant to any ongoing or prospective legal proceedings; and

(c) in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk).

7.        Security of your personal information

7.1 We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information.

7.2 We will store all the personal information you provide on our secure (password- and firewall-protected) servers.

7.3 You acknowledge that the transmission of information over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet.

8.        Amendments

8.1 We may update this policy from time to time by publishing a new version on our mobile application.

8.2 You should check this page occasionally to ensure you are happy with any changes to this policy.

8.3 We may notify you of changes to this policy by e-mail.

9.        Your rights

9.1 You may instruct us to provide you with any personal information we hold about you; provision of such information will be subject to:

 (a) the supply of appropriate evidence of your identity (for this purpose, we will usually require your email address, and at least one receipt of a purchase as proof of the user’s identity.).

9.2 We may withhold personal information that you request to the extent permitted by law.

9.3 You may instruct us at any time not to process your personal information for marketing purposes.

9.4 In practice, you will usually either expressly agree in advance to our use of your personal information for marketing purposes, or we will provide you with an opportunity to opt out of the use of your personal information for marketing purposes.

10.        Updating information

10.1 Please let us know if the personal information that we hold about you needs to be corrected or updated.

11.        Our details

11.1 This mobile application is owned and operated by Wandelen in Nederland.

11.2  We are registered in The Netherlands and our registered office is at Utrecht, the Netherlands.

11.3 You can contact us by writing to the business address given above, by using our mobile application contact form, by e-mail to or by telephone on +31642119769.